Contact us

Check status of your visa or citizenship application

You can check the status of your application as the standard processing times may change from time to time.
If your application is within the standard processing time, we can’t give you further information even if you call.

If you have made an application online, you can check your status in ImmiAccount.

A change of situation

Tell us if your situation or contact details have changed. Keeping us up to date means we can assess you correctly.

• Your passport details have changed
• You had a baby
• Change in your relationship
  
• Your study situation has changed
  
• You have moved or your contact details have changed

Common asked questions

• Explore visa options
  
• How to apply
• Evidence of citizenship and certificates